Job Description
Launch Your Career with Paid Training
Apex Support Solutions is seeking enthusiastic individuals to join our growing team as Customer Service Representatives. We are dedicated to providing paid training for candidates who are ready to learn and grow, even if you have no prior experience. Based in Memphis, TN, we pride ourselves on a supportive work environment that values your potential.
If you have a positive attitude and a genuine desire to help others, we want to hear from you.
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email.
- Provide accurate information regarding our products and services.
- Resolve customer issues and complaints in a timely and professional manner.
- Document all customer interactions in our CRM system accurately.
- Collaborate with team leads to improve service processes and efficiency.
- Identify opportunities for upselling and cross-selling products.
Qualifications
- High school diploma or GED equivalent.
- Must be 18 years of age or older.
- Reliable computer and high-speed internet connection (for hybrid/remote options).
- Strong verbal and written communication skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Willingness to complete a comprehensive paid training program.