Job Description
Join our award-winning customer service team at Customer Connect Solutions! We're hosting an exclusive hiring event for motivated individuals seeking flexible part-time opportunities in Los Angeles. Enjoy competitive pay, comprehensive training, and a vibrant team environment where your growth matters. Perfect for students, parents, and career changers. Apply today and start your journey with a company that values your voice!
Responsibilities
- Handle inbound/outbound customer calls with empathy and professionalism
- Resolve customer inquiries and troubleshoot technical issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and resolution times
- Collaborate with team members to enhance service delivery
- Participate in ongoing training to develop product knowledge
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience preferred
- Excellent verbal communication and active listening skills
- Ability to type 30+ WPM with strong computer proficiency
- Flexible availability including evenings and weekends
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening