Job Description
Join our dynamic hiring event for part-time call center positions in New Orleans and Pennsylvania! We're seeking energetic professionals to deliver exceptional customer experiences while enjoying flexible scheduling and competitive pay. No experience necessary—comprehensive training provided.
Event Details:
- Date: October 15, 2023 | Time: 10 AM - 4 PM
- Location: CustomerFirst Solutions HQ, 101 Canal Street, New Orleans
- On-the-spot interviews!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions using CRM systems with precision
- Meet key performance metrics (call handling time, CSAT)
- Collaborate with team members to improve service quality
- Adhere to compliance protocols and data security standards
- Participate in ongoing training and coaching sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Customer service mindset with conflict resolution aptitude
- Flexible availability including evenings/weekends
- Basic typing proficiency (25+ WPM)
- No prior experience required—training provided