Job Description
Join our award-winning call center team at ConnectServe Solutions! We're hosting an exclusive hiring event for motivated individuals seeking flexible part-time opportunities in Texas. No experience required – we provide comprehensive training and career growth paths. Enjoy competitive pay, benefits eligibility, and a dynamic work environment. Apply now to secure your spot at our Austin recruitment fair!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries using CRM systems and knowledge bases
- Meet daily performance metrics (call volume, quality scores)
- Document interactions accurately in customer databases
- Collaborate with team members to improve service delivery
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Basic computer proficiency (typing, email)
- Ability to work flexible shifts (evenings/weekends)
- Customer service mindset with problem-solving aptitude
- Must pass background check and drug screening
- Reliable transportation to Austin event location