Job Description
Join Tampa Connect Solutions as a Part-Time Call Center Representative and kickstart your career in customer service! We're seeking energetic professionals to deliver exceptional support to our diverse client base. Enjoy flexible scheduling, competitive pay, and a supportive team environment. Immediate positions available—apply today!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team to improve service standards
- Adhere to compliance protocols and security guidelines
Qualifications
- High school diploma or equivalent
- 6+ months customer service/call center experience
- Strong verbal/written communication skills
- Basic computer proficiency (MS Office, CRM tools)
- Ability to work flexible shifts (evenings/weekends)
- Typing speed: 30+ WPM
- Positive attitude and problem-solving mindset