Job Description
Join our dynamic team at CustomerConnect Solutions and launch your career in customer service! We're seeking enthusiastic Part-Time Call Center Representatives in Los Angeles with comprehensive paid training. Enjoy flexible schedules, competitive hourly wages, and growth opportunities in a supportive environment. No prior experience required – we provide all the tools you need to succeed. Apply today and start making a difference!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call volume and resolution
- Collaborate with team members to improve service quality
- Adhere to company protocols and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Ability to work flexible shifts (evenings/weekends)
- Customer service mindset with problem-solving aptitude
- Must pass background check and drug screening