Job Description
Join our award-winning team as a Part-Time Customer Service Representative in Charlotte! We're hosting an exclusive hiring event for motivated individuals passionate about delivering exceptional local service. Enjoy flexible hours, competitive pay, and growth opportunities in a supportive environment. No nights or weekends required!
Responsibilities
- Handle inbound/outbound calls and resolve customer inquiries
- Process orders, payments, and account updates accurately
- Maintain detailed customer records in CRM systems
- Collaborate with local teams to resolve complex issues
- Contribute to service improvement initiatives
- Support community outreach programs
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and CRM platforms
- Ability to work flexible shifts (mornings/afternoons)
- Local Charlotte residency preferred
- Positive attitude and team player mentality