Job Description
Join our award-winning customer service team in Long Beach, CA! We're seeking passionate part-time representatives to deliver exceptional support to our local community. No prior experience needed – we provide comprehensive paid training to set you up for success. Enjoy flexible hours while making a real impact in your neighborhood. Apply today to start your rewarding career path!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, account, and service-related issues
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency and typing skills
- Excellent verbal and written communication abilities
- Strong problem-solving and multitasking capabilities
- Empathetic customer-focused mindset
- Ability to work flexible hours including weekends
- Must pass background check and drug screening