Job Description
Join our award-winning customer service team and launch your career with paid training! ClientFirst Solutions is seeking enthusiastic Part-Time Customer Service Representatives in Memphis, TN. No prior experience required – we provide comprehensive paid training to equip you with the skills needed to excel. Enjoy a supportive team environment, flexible scheduling, and opportunities for growth. Help us deliver exceptional customer experiences while advancing your professional journey.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex escalations
- Meet monthly performance metrics for quality and speed
- Identify opportunities to improve customer experience
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Strong problem-solving abilities and patience
- Ability to work flexible shifts including evenings/weekends
- Basic computer proficiency with MS Office suite
- Empathetic customer service mindset
- Reliable internet access for remote work options
- No experience necessary – paid training provided!