Job Description
Are you a dedicated professional looking for a rewarding opportunity in Charlotte, NC? We are currently hosting a Hiring Event for enthusiastic Part-Time Customer Service Representatives. Join a dynamic team where your contributions matter and your growth is prioritized.
As a Customer Service Representative, you will be the face of our brand, ensuring our clients receive the support they need. We value integrity, empathy, and a proactive attitude. This is a fantastic opportunity to join a stable company with room for advancement.
Why Join Us?
- Competitive hourly pay starting at $16.00.
- Flexible scheduling to fit your lifestyle.
- Comprehensive training program.
- Health benefits for eligible full-time employees.
- A supportive and inclusive work environment.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues with patience and professionalism.
- Accurately document customer interactions and account information in our CRM system.
- Provide product and service information to help customers make informed decisions.
- Collaborate with the support team to ensure seamless service delivery.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service, retail, or hospitality preferred.
- Strong verbal and written communication skills.
- Proficiency with computers and Microsoft Office Suite.
- Ability to work flexible hours, including weekends and holidays.