Job Description
Are you a people-person looking for a meaningful opportunity in Columbus, Ohio? Columbus Community Support is seeking a dedicated Part-Time Customer Service Representative to join our growing team. We pride ourselves on providing top-tier service to our local community and are looking for someone with a positive attitude and a drive to excel.
Why Join Us?
- Immediate Start: We are looking to fill this position ASAP.
- Flexible Hours: Part-time schedules tailored to your lifestyle.
- Supportive Environment: Work with a team that values your contributions.
As a Customer Service Representative, you will be the face of our company, ensuring our clients receive the assistance they need efficiently and professionally.
Responsibilities
- Manage incoming customer inquiries via phone, email, and in-person interactions.
- Resolve customer complaints and issues with patience and professionalism.
- Provide accurate information regarding products and services.
- Update and maintain customer records in our database systems.
- Collaborate with team members to ensure high-quality service standards.
- Process transactions and handle basic account inquiries.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is preferred but not required.
- Strong verbal communication and active listening skills.
- Proficiency with computers and basic office software (MS Office Suite).
- Ability to work in a fast-paced environment.
- Reliable transportation is a plus.