Job Description
Are you looking for a flexible, rewarding career with immediate start opportunities? Apex Solutions Group is currently seeking dedicated Part-Time Weekend Customer Support Specialists to join our growing team in Atlanta, Georgia.
We pride ourselves on delivering exceptional service to our clients. If you thrive in a dynamic environment and enjoy helping others, this is the perfect role for you. Enjoy the work-life balance that comes with our weekend schedule while building a stable career.
Why Join Us?
- Immediate Start: Start earning as soon as next week.
- Flexible Hours: Focus on your personal life with weekend-only shifts.
- Competitive Pay: Earn between $18.00 - $22.00 per hour.
Responsibilities
- Resolve Inquiries: Provide high-quality support to customers via phone, email, and chat regarding products and services.
- Issue Management: Log and track customer interactions accurately in our CRM system to ensure follow-up.
- Product Knowledge: Maintain up-to-date knowledge of our inventory and service offerings to assist clients effectively.
- Team Collaboration: Communicate effectively with the weekday support team to ensure seamless operations.
- Feedback Collection: Gather customer feedback and relay it to management for continuous improvement.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: Previous customer service experience is a plus but not mandatory.
- Availability: Must be available to work weekends (Saturday and Sunday).
- Skills: Strong written and verbal communication skills.
- Technical: Basic computer proficiency and ability to navigate multiple software windows.