Job Description
Join ClientFirst Solutions as a Remote Customer Service Representative and kickstart your career with comprehensive paid training! We're seeking dedicated professionals to deliver exceptional customer experiences for our Los Angeles-based clients. Enjoy the flexibility of remote work while making a real impact in your community.
What We Offer:
- Full paid training program (4 weeks)
- Competitive hourly wage + performance bonuses
- 100% remote work setup
- Health benefits and 401(k) matching
- Career advancement opportunities
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and product-related issues
- Document customer interactions in CRM systems
- Meet/exceed quality and productivity metrics
- Collaborate with support teams on complex cases
- Provide feedback to improve customer experience
Qualifications
- High school diploma or equivalent (degree preferred)
- 1+ years customer service experience
- Proficiency with Microsoft Office and CRM software
- Excellent verbal/written communication skills
- Ability to work independently in a remote setting
- Strong problem-solving and multitasking abilities
- Reliable high-speed internet and quiet workspace