Job Description
Join Tampa's premier customer service team! We're hosting an exclusive hiring event for motivated individuals seeking rewarding careers in our state-of-the-art call center. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement in a dynamic, supportive environment.
Why Work With Us?
- Competitive hourly wage + performance bonuses
- Full benefits package (health/dental/vision)
- Paid training and career development
- Modern downtown Tampa workspace
- Flexible scheduling options
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Meet/exceed performance metrics (call quality, resolution times)
- Document interactions accurately in customer databases
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- 6+ months customer service experience preferred
- Strong communication & problem-solving skills
- Ability to navigate multiple software systems
- Reliable transportation to downtown Tampa location
- Flexible availability including evenings/weekends
- Background check & drug screen required