Job Description
Join our award-winning customer service team at CustomerFirst Solutions! We're hosting an exclusive hiring event for motivated Call Center Agents in Oklahoma City. This is your chance to launch a rewarding career with competitive pay, comprehensive benefits, and growth opportunities. No experience required – we provide full training!
Why Join Us?
• Starting pay: $16-$22/hr
• Health/dental/vision insurance
• 401(k) with company match
• Paid time off & holidays
• Career advancement paths
• Fun, team-oriented culture
Event Details:
📅 Date: October 15, 2023
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: 4500 N Meridian Ave, Oklahoma City
🎯 Bring: Resume & valid ID
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and billing
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve customer experiences
- Participate in ongoing training and development programs
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (Windows, CRM software)
- Positive attitude and problem-solving mindset
- Reliable transportation to our Oklahoma City location
- Flexible availability including evenings/weekends
- No prior call center experience necessary