Job Description
Join our award-winning customer service team at our Urgent Hiring Event in Orlando, Florida! We're seeking passionate individuals to deliver exceptional customer experiences in a dynamic call center environment. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth. No prior experience required – we provide paid training!
Why Join Us?
• Competitive hourly wages + performance bonuses
• Comprehensive health, dental, and vision insurance
• Paid time off and holiday pay
• Career advancement programs
• Modern, supportive work environment
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team to improve service processes
- Adhere to company policies and regulatory requirements
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills (verbal/written)
- Ability to navigate multiple software systems
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation to Orlando location
- Flexible schedule availability (including weekends)
- Must pass background check and drug screening