Job Description
Join our award-winning call center team in Richmond, VA! We're urgently hiring customer service professionals for paid training programs starting immediately. No experience required – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, benefits, and a supportive team environment. Apply today and start earning within weeks!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and resolution
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Strong communication skills and active listening
- Ability to multitask in fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude and customer-focused mindset
- Must pass background check and drug screening
- Reliable transportation to Richmond office