Job Description
Join our award-winning customer service team at Peak Performance Solutions! We're hosting an exclusive hiring event for motivated individuals seeking immediate career growth in Mesa, AZ. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your voice matters. No experience necessary – we provide full training! Apply now to secure your spot at our on-site hiring event.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call volume, resolution time)
- Collaborate with team members to improve service quality
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills in English
- Ability to type 25+ WPM
- Reliable internet connection for remote work option
- Customer service mindset with problem-solving aptitude
- Flexibility to work rotating weekends
- Must pass background check and drug screening