Job Description
Immediate Start Available - No Experience Necessary!
Tampa Connect Solutions is urgently hiring motivated individuals for our high-energy call center in Tampa, FL. Join our award-winning team and launch your customer service career today with paid training, flexible scheduling, and rapid advancement opportunities. This is your chance to start earning immediately while developing valuable skills in communication and problem-solving.
Why Work With Us?
• Competitive hourly rates with performance bonuses
• Comprehensive paid training program
• Health benefits and retirement options
• Modern downtown workspace with free parking
• Referral bonuses up to $500
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed daily performance metrics (call volume, quality scores)
- Collaborate with team members to improve service efficiency
- Participate in ongoing training and coaching sessions
- Identify upsell opportunities to enhance customer experience
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication and active listening skills
- Ability to type 30+ WPM with minimal errors
- Comfortable working in fast-paced, metrics-driven environment
- Basic computer proficiency (Windows, CRM software)
- Flexible availability including evenings/weekends
- Positive attitude with problem-solving mindset
- Must pass background check and drug screening