Job Description
Immediate Start! Urgent Hiring for Call Center Professionals in Tampa, FL. Join our award-winning team and launch your customer service career today. We offer competitive pay, comprehensive benefits, and a dynamic work environment where your voice makes a difference. No experience required – we provide full paid training!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries, complaints, and technical issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team leads to improve service protocols
- Adhere to compliance and security guidelines
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills (verbal/written)
- Ability to multitask in fast-paced environments
- Basic computer proficiency (typing, navigation)
- Reliable transportation to downtown Tampa location
- Flexible schedule availability (including weekends)