Job Description
Join Our Winning Team in San Antonio! We're urgently hiring passionate Customer Service Representatives with paid training. No experience necessary – we'll equip you with the skills to succeed in a dynamic, supportive environment. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in one of Texas' most vibrant cities.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet/exceed performance metrics (CSAT, resolution time)
- Identify opportunities for process improvements
- Maintain thorough knowledge of products/services
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal/written communication skills
- Proficient in Microsoft Office Suite
- Ability to multitask in fast-paced environment
- Customer-focused mindset with problem-solving aptitude
- Must pass background check/drug screening
- Available for flexible scheduling including weekends
- Basic computer literacy (typing 30+ WPM)