Job Description
We are hosting an Urgent Hiring Event in Virginia Beach, VA! Join our rapidly growing team of dedicated Customer Service Representatives. We are looking for energetic individuals ready to start immediately.
Whether you are an experienced professional or looking to start your career in the call center industry, we provide comprehensive training and a supportive environment. Don't miss this opportunity to advance your career with a top-tier employer.
Responsibilities
- Handle incoming and outgoing customer calls in a professional and courteous manner.
- Resolve customer inquiries and complaints efficiently and effectively.
- Enter and update customer information accurately into the CRM system.
- Follow scripts and guidelines to ensure consistent service delivery.
- Collaborate with team leads to meet daily and weekly performance targets.
- Maintain a high level of product and service knowledge.
Qualifications
- High School Diploma or GED equivalent.
- Excellent verbal communication and listening skills.
- Ability to multitask in a fast-paced, high-volume environment.
- Basic computer literacy and typing proficiency.
- Previous customer service experience is a plus but not required.
- Must be available to work flexible shifts, including weekends and holidays.