Job Description
Are You Ready to Make an Impact? We Need You Now!
Apex Digital Solutions is urgently seeking a Weekend Technical Support Specialist to join our Sacramento team. If you are a tech-savvy problem solver looking for an immediate start and flexible hours, this is your chance to join a leading industry player. We pride ourselves on our high-conversion culture and offer top-tier benefits for our dedicated staff.
Why Join Us?
- Immediate Start: Onboarding begins within 48 hours of your offer acceptance.
- Flexible Schedule: Enjoy the freedom of working primarily on weekends with competitive pay.
- Premium Environment: Work in a modern, collaborative office in the heart of Sacramento.
Don't let this opportunity pass you by. Apply today to secure your spot in our growing team.
Responsibilities
- Provide exceptional technical troubleshooting and support for hardware and software issues during weekend shifts.
- Diagnose and resolve complex IT problems with minimal downtime for clients.
- Manage and maintain IT inventory, ensuring all assets are accounted for and in working order.
- Assist in the deployment and configuration of new workstations and peripherals.
- Document technical issues, resolutions, and customer interactions in our ticketing system.
- Collaborate with the on-site team to ensure seamless operations during peak weekend hours.
Qualifications
- High school diploma or GED required; Associate degree in Information Technology or related field preferred.
- Proven experience in technical support, IT help desk, or a related IT field.
- Strong knowledge of Windows and macOS operating systems, including troubleshooting.
- Excellent verbal and written communication skills for client-facing interactions.
- Ability to work independently and manage time effectively during weekend shifts.
- Relevant certifications (CompTIA A+, Network+) are a significant plus.