Job Description
Join our dynamic team at ConnectCare Solutions! We're urgently seeking passionate Local Customer Service Representatives for our Houston headquarters. This is your chance to launch a rewarding career with competitive pay, comprehensive benefits, and growth opportunities. Our upcoming hiring event offers on-the-spot interviews!
Why Join Us?
• Competitive hourly pay ($18-$24)
• Comprehensive health benefits
• Paid training & career advancement
• Positive team culture
• Immediate start available
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and complaints efficiently using CRM tools
- Document interactions and update customer information accurately
- Collaborate with cross-functional teams to improve service quality
- Meet performance metrics for response time and customer satisfaction
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience
- Strong verbal/written communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset