Job Description
Are you looking for an immediate start with a flexible schedule?
We are seeking a highly skilled Weekend IT Support Specialist to join our dynamic team in Detroit, MI. This is an urgent hire for a technical professional who can ensure our critical systems remain operational and secure during weekend hours. If you are ready to hit the ground running, we want to hear from you.
Key Highlights:
- Immediate Start: Onboard and begin contributing within 48 hours.
- Weekend Flexibility: Enjoy your weekdays free with guaranteed hours.
- Competitive Pay: Earn between $25.00 and $35.00 per hour based on experience.
Join a leading technology firm committed to excellence and innovation in the automotive and manufacturing sectors.
Responsibilities
- Provide Tier 2 technical support and troubleshooting for hardware, software, and network issues.
- Monitor server health, patch management, and security protocols during non-business hours.
- Assist remote users with connectivity issues and account access problems.
- Perform routine backups and data integrity checks to ensure business continuity.
- Document all support tickets, resolutions, and system changes in the helpdesk database.
- Collaborate with the on-site team lead to escalate complex issues and implement solutions.
- Maintain a clean and organized IT workspace and inventory of equipment.
Qualifications
- Minimum of 2 years of professional experience in IT support or help desk roles.
- Strong working knowledge of Microsoft Windows Server, Active Directory, and Office 365.
- Familiarity with networking concepts (TCP/IP, DNS, DHCP) and troubleshooting.
- Excellent problem-solving skills with the ability to work independently.
- Must be available to work weekends (Saturday and/or Sunday) as required.
- CompTIA A+ certification or equivalent technical degree is a plus.
- Strong communication skills to interact with non-technical staff members.