Job Description
Join our award-winning call center team in Las Vegas! We're seeking energetic Weekend Shift Agents for our Georgia-based hiring event. Enjoy competitive pay, flexible scheduling, and growth opportunities in a dynamic environment. No experience required—comprehensive training provided!
Responsibilities
- Handle high-volume inbound/outbound customer calls
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in Salesforce
- Meet/exceed performance metrics (AHT, CSAT)
- Collaborate with team leads on process improvements
- Participate in weekend shift rotations
- Adhere to compliance protocols
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Ability to work weekends (Sat/Sun)
- Basic computer proficiency
- Customer service mindset
- Flexible availability
- Pass background/drug screen