Job Description
Join our dynamic team at Customer Connect Solutions! We're hosting an exclusive hiring event for full-time weekend shift call center agents in Portland, Oregon. No experience necessary—comprehensive training provided!
What We Offer:
- Competitive hourly pay ($18-$24) with performance bonuses
- Full benefits package (medical/dental/vision)
- Clear advancement path to leadership roles
- Modern downtown workspace with free parking
- Fun team culture with monthly incentives
Event Details: October 28, 2023 | 10 AM - 4 PM | 123 SW Main Street, Portland, OR. Bring your resume and enthusiasm!
Responsibilities
- Handle inbound/outbound calls with exceptional professionalism
- Resolve customer inquiries and technical issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (CSAT, AHT, FCR)
- Collaborate with team members for seamless service delivery
- Participate in ongoing training and development programs
- Maintain strict confidentiality of customer data
Qualifications
- High school diploma or equivalent required
- Strong verbal/written communication skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (Windows, CRM systems)
- Weekend availability (Sat/Sun shifts, 8-hour blocks)
- Positive attitude and problem-solving mindset
- Pass background check and drug screening
- Customer service experience preferred but not required