Job Description
Join our award-winning customer service team in Wichita! We're seeking dedicated Weekend Call Center Specialists with paid training to deliver exceptional support to our clients. Enjoy competitive pay, flexible weekend schedules, and career advancement opportunities in a dynamic environment. No experience required—comprehensive training provided to launch your customer service career!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team to improve service processes
- Adhere to compliance and security protocols
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills
- Ability to work weekends (Sat/Sun shifts available)
- Basic computer proficiency (typing 30+ WPM)
- Customer-focused mindset and problem-solving ability
- Reliable transportation to Wichita facility
- No prior experience necessary - training provided