Job Description
Join Our Team for a Major Hiring Event in Atlanta, GA!
We are currently seeking dedicated Local Customer Service Representatives to join our expanding team in Atlanta, Georgia. This is a fantastic opportunity for those seeking weekend shift roles with competitive pay and a supportive work environment. Whether you are an experienced professional or looking for a fresh start, we want to hear from you.
About the Role:
In this position, you will serve as the first point of contact for our valued clients. You will handle inquiries, resolve issues efficiently, and ensure a positive experience for every customer. This is a high-volume role perfect for those with excellent communication skills.
Responsibilities
- Manage high-volume inbound and outbound calls regarding products and services.
- Resolve customer complaints and issues with patience and professionalism.
- Process returns, exchanges, and refunds accurately.
- Update customer records and maintain detailed logs.
- Collaborate with the support team to improve service standards.
- Adhere to all company policies and safety protocols.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous customer service experience is preferred but not mandatory.
- Strong verbal communication and listening skills.
- Ability to work flexible hours, including weekends (Friday-Sunday).
- Proficiency in Microsoft Office Suite and computer navigation.
- Must be authorized to work in the United States.