Job Description
Join our dynamic team as a Weekend Customer Service Representative at CustomerFirst Solutions! We're hosting a hiring event for motivated individuals seeking weekend opportunities in Milwaukee. Enjoy competitive pay, flexible scheduling, and a supportive environment where your customer expertise shines. Perfect for students, parents, or professionals seeking weekend work-life balance.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries, complaints, and technical issues efficiently
- Process orders, returns, and account modifications accurately
- Document interactions in CRM systems with precision
- Collaborate with cross-functional teams to improve service quality
- Adhere to company policies and regulatory compliance standards
Qualifications
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Proficiency with CRM software and MS Office Suite
- Ability to work independently and in team settings
- Flexible availability for weekend shifts (Sat/Sun)
- High school diploma or equivalent required