Job Description
Join Our Elite Team – Weekend Shift Hiring Event!
Are you seeking a rewarding career with the flexibility of weekend hours? Apex Support Solutions is currently hosting a Hiring Event in Colorado Springs and expanding opportunities to Ohio. We are looking for dedicated individuals to join our high-performance call center team as Customer Service Representatives.
As a leader in the industry, we offer a modern work environment, comprehensive training, and a clear path for advancement. Whether you are looking for a new start or a career change, this is your opportunity to shine.
Why You Should Apply:
- Weekend Flexibility: Enjoy your weekdays free with our rotating weekend shifts.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- No Experience Required: We provide full training and mentorship.
- Modern Tech Stack: Work with the latest CRM software in a clean, ergonomic facility.
Don't miss this chance to advance your career in a dynamic environment. Apply today for our upcoming Hiring Event!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with a focus on first-contact resolution.
- Assist customers with account inquiries, billing questions, and technical troubleshooting.
- Document all interactions accurately in our internal database systems.
- Adhere to call scripts and quality assurance standards to ensure compliance.
- Collaborate with team leads and support staff to resolve escalated customer issues.
Qualifications
- High school diploma or GED equivalent.
- Strong verbal communication skills and a professional telephone manner.
- Ability to multitask and navigate computer systems efficiently.
- Reliable internet connection and a dedicated workspace.
- Must be available to work weekends (Saturday and/or Sunday).