Job Description
Are you looking for a rewarding career with weekend shift flexibility?
Join our team at the upcoming Hiring Event in Virginia! We are seeking dedicated Local Customer Service Representatives to join our high-performing support team. This is a fantastic opportunity to work in a modern, dynamic environment with competitive benefits and growth potential.
As a Customer Service Representative, you will be the face of our brand, ensuring our clients receive top-tier support. Whether you are new to the industry or looking to advance your career, we provide comprehensive training and a supportive team culture.
Why Join Us?
- Competitive hourly wage ($18 - $22/hr).
- Weekend shift schedules available for work-life balance.
- On-site Hiring Event: Meet our team and get hired on the spot!
- Health, dental, and vision insurance.
Don't miss this chance to advance your career in customer service. Apply today and take the first step towards a brighter future.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with a focus on speed and accuracy.
- Resolve customer complaints and issues professionally, ensuring a positive customer experience.
- Process orders, returns, and exchanges efficiently using our CRM systems.
- Collaborate with the support team to identify trends and improve service quality.
- Accurately document all customer interactions and account information in our database.
- Upsell products and services to meet sales targets where applicable.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is preferred but not required (training provided).
- Must be available to work weekends (Saturday and Sunday).
- Strong verbal and written communication skills.
- Proficiency with basic computer applications and typing speed of 35+ WPM.
- A positive attitude and ability to work in a fast-paced environment.