Job Description
Are you seeking a rewarding, local weekend shift job in Tampa, FL? Apex Logistics Solutions is hiring immediately for our Customer Service team. We offer a stable full-time schedule with competitive pay and benefits. Join a company that values your time and commitment.
Why Choose Us?
- Immediate Start: Begin your career within 48 hours.
- Weekend Flexibility: Enjoy your weekdays off with our Saturday/Sunday shift structure.
- Local Opportunity: Work in the heart of Tampa with a supportive team.
Our team is growing, and we are looking for dedicated individuals to join our operations. If you are ready to advance your career with an immediate start, apply today!
Responsibilities
- Handle a high volume of inbound and outbound customer inquiries via phone and email.
- Resolve customer complaints and issues with patience and professionalism.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain a high level of product knowledge to assist customers effectively.
- Update customer records in the CRM system and ensure data accuracy.
- Collaborate with the logistics team to ensure timely delivery of products.
- Adhere to all company policies and safety protocols.
Qualifications
- High school diploma or GED equivalent.
- Previous customer service experience is preferred but not required (training provided).
- Strong communication skills, both verbal and written.
- Ability to work weekends (Saturday and Sunday) consistently.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Reliable internet connection and computer access.
- Ability to stand for extended periods and lift up to 25 lbs.