Job Description
Join our dynamic team at Metro Retail Solutions and become the face of customer excellence! We're seeking passionate Weekend Customer Service Specialists to deliver exceptional experiences while enjoying work-life balance. This role offers competitive pay, flexible scheduling, and opportunities for growth in Atlanta's vibrant retail landscape. Perfect for students, parents, or professionals seeking weekend-focused work with no evenings or holidays required.
Responsibilities
- Provide exceptional in-person customer support and product guidance
- Process transactions and maintain accurate cash handling procedures
- Resolve customer inquiries with empathy and problem-solving skills
- Assist with inventory management and merchandising tasks
- Collaborate with weekend team to ensure seamless store operations
- Uphold brand standards and cleanliness protocols
- Document customer feedback and operational insights
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong communication and interpersonal skills
- Proficiency with POS systems and basic software
- Ability to stand/walk for extended periods
- Flexibility to work Saturday/Sunday shifts (8am-6pm)
- Positive attitude and team collaboration mindset
- Reliable transportation to Atlanta location