Job Description
Join our dynamic team as a Weekend Customer Service Specialist in sunny Jacksonville! We're urgently seeking energetic individuals to deliver exceptional guest experiences during our peak Saturday-Sunday operations. This high-impact role offers competitive pay, flexible scheduling, and immediate start for qualified candidates. Enjoy a vibrant work environment where your weekend contributions directly shape our community's satisfaction.
Why Join Us?
- Immediate start with no waiting period
- Weekend-only schedule (Sat/Sun 8 AM - 6 PM)
- Comprehensive paid training provided
- Employee discounts on local attractions
- Clear career advancement path
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Manage weekend reservation systems and check-in processes
- Resolve guest inquiries and complaints with professionalism
- Collaborate with cross-functional teams for seamless operations
- Process payments and maintain accurate transaction records
- Contribute to weekend inventory and facility readiness
- Support promotional events during peak weekend hours
Qualifications
- Minimum 1 year customer service experience
- Flexible weekend availability (required Sat/Sun)
- Proficient with reservation management software
- Strong conflict resolution abilities
- High school diploma or equivalent
- Valid Florida driver's license (if required for location visits)
- Ability to work in fast-paced environment
- Basic cash handling experience