Job Description
Join FlexiPay Solutions and transform your weekends into rewarding opportunities! We're seeking energetic Weekend Customer Specialists in Jacksonville, FL to deliver exceptional service while enjoying unmatched flexibility. With daily pay and weekend-only schedules, you'll earn consistently without weekday commitments. Perfect for students, parents, or anyone seeking work-life balance.
Why Choose Us?
- Same-day pay via our secure app
- No overnight or holiday shifts
- Comprehensive training provided
- Growth opportunities to full-time roles
- Health benefits available after 90 days
Responsibilities
- Delocate customer inquiries via phone, email, and chat
- Process transactions and resolve payment issues
- Document interactions accurately in CRM system
- Collaborate with weekend support team on escalations
- Maintain 95% customer satisfaction score
- Adhere to PCI compliance standards
- Participate in weekend team huddles
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Availability every Saturday and Sunday
- Proficient with Windows OS and CRM software
- Strong conflict resolution abilities
- Reliable transportation to Bay Street office
- Ability to stand for 4-hour shifts
- Pass background check and drug screen