Job Description
Join our dynamic team in Oklahoma City and kickstart your career with a weekend-friendly full-time role! We're seeking motivated individuals ready to make an immediate impact in a fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and a supportive culture designed for growth. Perfect for those seeking work-life balance with weekends off during weekdays.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Manage and resolve customer inquiries with efficiency and professionalism
- Process transactions and maintain accurate documentation in CRM systems
- Collaborate with cross-functional teams to optimize service delivery
- Analyze customer feedback to identify improvement opportunities
- Train new team members on service protocols and tools
- Meet monthly performance metrics and quality standards
Qualifications
- High school diploma or equivalent; bachelor's degree preferred
- 1+ years of customer service or retail experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office Suite and CRM software
- Ability to work flexible weekend shifts (Sat/Sun 10am-6pm)
- Valid driver's license and reliable transportation
- Background check and drug test required
- Team player with positive attitude