Job Description
Join our dynamic IT team as a Weekend IT Support Specialist at TechSolutions Inc. in Dallas, TX. This is an exciting opportunity for a tech-savvy individual to provide essential support to our clients. We offer competitive hourly rates and the chance to work in a fast-paced environment. If you have a passion for technology and enjoy helping others, apply today and start immediately!
Responsibilities
- Provide technical support to customers over the phone, email, and chat
- Troubleshoot hardware and software issues
- Install and configure computer systems and networks
- Document and track support tickets
- Collaborate with the IT team to resolve complex issues
Qualifications
- High school diploma or equivalent; college degree in IT preferred
- 1-2 years of experience in IT support or help desk
- Strong knowledge of operating systems (Windows, macOS) and networking
- Excellent communication and problem-solving skills
- Ability to work independently and in a team environment
- Weekend availability (Saturday and Sunday)