Job Description
Are you looking for a rewarding career with a company that values your time and offers an exceptional work-life balance? Apex Logistics Solutions is currently seeking a dedicated and detail-oriented Weekend Night Shift Customer Service Specialist to join our growing team in California. This is a fantastic opportunity for individuals seeking flexible weekend jobs or a stable night shift career.
We pride ourselves on delivering top-tier service to our clients, and we need passionate team members to help us maintain our high standards during the evening hours. If you are a self-starter with excellent communication skills, we want to hear from you.
Why Join Us?
- Competitive hourly pay ($22 - $28/hr).
- Comprehensive health, dental, and vision insurance.
- Weekly pay and overtime opportunities.
- A supportive, team-oriented environment.
Responsibilities
- Manage and respond to customer inquiries via phone, email, and chat during the night shift.
- Process orders, returns, and exchanges accurately and efficiently.
- Resolve complex customer issues with patience and professionalism.
- Maintain accurate records of customer interactions in our CRM system.
- Collaborate with the day shift team to ensure seamless service continuity.
- Adhere to all company policies and safety protocols.
Qualifications
- High school diploma or equivalent required; Associate's degree preferred.
- Previous experience in customer service or logistics is a plus.
- Must be available to work weekends and night shifts (e.g., 10:00 PM - 6:00 AM).
- Strong computer skills and proficiency in MS Office Suite.
- Excellent verbal and written communication skills.
- Ability to work independently and problem-solve in a fast-paced environment.