Job Description
Are you looking for a rewarding opportunity to balance your work life with your personal time? Apex Digital Solutions is seeking dedicated professionals to join our elite weekend support team in New York. We offer competitive pay, a modern work environment, and the flexibility you need to thrive. If you are tech-savvy and ready to make an impact, we want to hear from you.
Responsibilities
- Perform routine system maintenance and diagnostics on weekends.
- Resolve technical tickets and troubleshoot hardware/software issues efficiently.
- Collaborate with the support team to ensure seamless service delivery.
- Document technical procedures and update our internal knowledge bases.
- Conduct security audits and update security protocols as needed.
- Assist in the deployment of new software updates and patches.
- Maintain a clean and organized workspace to ensure high operational standards.
Qualifications
- High school diploma or equivalent; Associate’s degree in Computer Science preferred.
- Minimum of 1 year of experience in IT support or technical troubleshooting.
- Proficiency in Microsoft Office Suite and basic scripting languages.
- Strong understanding of network protocols and hardware components.
- Excellent verbal and written communication skills.
- Reliable, self-motivated, and able to work independently with minimal supervision.
- Willingness to work flexible weekend shifts (Saturday/Sunday).