Job Description
Join City Retail Services as a Weekend Shift Supervisor and lead our dynamic weekend operations in Milwaukee! We're seeking energetic professionals to manage our high-impact weekend teams while delivering exceptional customer experiences. This role offers competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
As a cornerstone of our weekend operations, you'll ensure seamless store functions while mentoring team members. Our Milwaukee locations serve diverse communities, offering vibrant work environments where your leadership directly impacts customer satisfaction and team success.
Responsibilities
- Oversee weekend shift operations and staff scheduling
- Train and mentor new team members on customer service standards
- Monitor inventory and coordinate restocking activities
- Resolve customer inquiries and escalations promptly
- Ensure compliance with safety and company policies
- Process cash transactions and manage POS systems
- Collaborate with weekday managers for operational continuity
Qualifications
- 2+ years retail or hospitality supervisory experience
- Strong conflict resolution and leadership abilities
- Flexible weekend availability (Saturday/Sunday)
- Basic math and POS system proficiency
- Valid Wisconsin driver's license (if required for logistics)
- Ability to stand/walk for extended periods
- High school diploma or equivalent required