Job Description
Join our exclusive hiring event for immediate call center opportunities in Detroit! ConnectServe Solutions is seeking motivated individuals to join our award-winning customer service team. No experience required – we provide comprehensive training and offer competitive benefits including health insurance, paid time off, and career growth opportunities. Interviews and same-day offers available! Work in a modern, supportive environment with flexible scheduling options.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for quality and efficiency
- Collaborate with team members to resolve complex issues
- Adhere to compliance protocols and confidentiality standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to type 25+ WPM
- Customer service mindset with problem-solving aptitude
- Reliable transportation to downtown Detroit location
- Availability to work flexible shifts including evenings/weekends
- Pass background check and drug screening
- Must be 18+ years old