Job Description
Join our award-winning call center team in Jacksonville! We're seeking dynamic individuals for weekend shifts to deliver exceptional customer experiences. This is your opportunity to work in a fast-paced environment with competitive pay and growth opportunities. Our hiring event features on-the-spot interviews and same-day offers! Open positions also available in Texas locations. Apply today and start your career journey with us!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call time, resolution rate)
- Collaborate with team members to improve service quality
- Adhere to compliance and security protocols
Qualifications
- High school diploma or equivalent required
- 6+ months customer service/call center experience
- Excellent verbal/written communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (Windows, CRM software)
- Flexible schedule availability (weekends required)
- Positive attitude and problem-solving mindset