Job Description
Join Our Award-Winning Team in Detroit!
We're seeking motivated Call Center Agents for immediate weekly pay positions. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities. Our hiring event offers on-the-spot interviews – no resume needed!
Why Choose Us?
• Weekly paycheck processing
• Paid training and certifications
• Health, dental, and vision insurance
• 401(k) with company match
• Flexible scheduling options
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries and troubleshoot technical issues
- Meet/exceed performance metrics (average handle time, CSAT)
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Participate in weekly coaching sessions
- Adhere to compliance protocols (HIPAA, PCI-DSS)
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Strong communication and problem-solving skills
- Ability to type 40+ WPM
- Proficiency with Windows OS and basic software
- Reliable transportation to downtown Detroit
- Flexible availability (weekends/evenings required)
- Positive attitude and resilience under pressure