Job Description
Are you looking for a career that values your potential?
We are currently hosting a massive Hiring Event in Orlando, FL, and we are looking for driven individuals to join our growing team. Whether you are entering the workforce or seeking a career change, we provide the training you need to succeed.
Why Attend Our Hiring Event?
- Zero Experience Required: We train you from scratch.
- Competitive Pay: Earn between $17.00 and $22.00/hour based on shift availability.
- Immediate Start: Onboarding takes place on-site during the event.
- Great Benefits: Health insurance, paid time off, and 401(k) options.
Don't miss this opportunity to secure a stable, rewarding position in customer service. Walk-ins are welcome, but we encourage you to apply online to skip the line.
Responsibilities
- Answer inbound customer inquiries via phone, email, and chat with a professional and empathetic tone.
- Resolve customer issues and complaints efficiently while adhering to company policies.
- Accurately document all customer interactions and account details into the CRM system.
- Follow standard call scripts and procedures to ensure consistent service quality.
- Identify and escalate complex issues to senior support staff when necessary.
- Contribute to team goals by maintaining high performance metrics and KPIs.
Qualifications
- High school diploma or GED equivalent.
- Basic computer proficiency and typing skills (30+ WPM).
- Excellent verbal communication and active listening abilities.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable transportation to our Orlando, FL location.
- Flexibility to work rotating shifts, including evenings, weekends, and holidays.