Job Description
Join Houston's fastest-growing customer service team with weekly pay and comprehensive paid training! Houston Connect Solutions is seeking motivated Call Center Representatives to deliver exceptional support to our diverse client base. Enjoy competitive compensation ($18-$22/hr), flexible scheduling, and clear career advancement paths. No experience required – we invest in your success through our 2-week paid training program. Apply today and start earning next week!
Responsibilities
- Handle inbound/outbound customer inquiries with empathy and professionalism
- Resolve issues using CRM systems and company protocols
- Meet performance metrics (handle time, CSAT, resolution rate)
- Document interactions accurately in Salesforce/Zendesk
- Collaborate with team leads for complex escalations
- Adapt to product updates and process changes
Qualifications
- High school diploma or equivalent (GED accepted)
- Clear, articulate communication skills (English/Spanish bilingual a plus)
- Basic computer proficiency (typing 30+ WPM)
- Ability to work rotating shifts including weekends
- Pass background check and drug screen
- No prior experience necessary – training provided