Job Description
Join Our Exclusive Hiring Event! Daily Pay & Great Benefits.
We are currently seeking motivated individuals to join our team for a special Hiring Event in Columbus, Ohio. We are looking for passionate Customer Service Representatives who want to earn a competitive salary with the added benefit of Daily Pay.
Whether you are looking for a full-time career or flexible part-time shifts, we offer a supportive environment where your hard work is recognized immediately. Apply on the spot or online today!
Responsibilities
- Manage Inquiries: Handle a high volume of incoming calls and emails with professionalism and empathy.
- Resolve Issues: Troubleshoot customer problems and provide effective solutions to ensure satisfaction.
- Process Transactions: Accurately process orders, returns, and account updates using our CRM software.
- Documentation: Maintain detailed and accurate records of all customer interactions.
- Performance Metrics: Meet or exceed daily and weekly KPI targets regarding call handling and sales.
- Team Support: Collaborate with supervisors and peers to improve service quality and workflow efficiency.
Qualifications
- Education: High school diploma or GED is required.
- Experience: Previous call center or customer service experience is preferred but not mandatory.
- Skills: Excellent verbal communication skills and a friendly, outgoing personality.
- Computer Proficiency: Basic computer literacy and typing speed of 35+ WPM.
- Reliability: Must be available to work scheduled shifts, including weekends and holidays.
- Age: Must be at least 18 years of age.