Job Description
Join our award-winning customer service team in Fort Worth! We're seeking energetic Call Center Representatives to deliver exceptional support experiences. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your voice matters. No experience required—full training provided!
Responsibilities
- Handle inbound/outbound calls with empathy and professionalism
- Resolve customer inquiries using CRM systems
- Document interactions accurately in Salesforce
- Meet/exceed performance metrics (CSAT, AHT)
- Collaborate with team leads for complex issues
- Participate in ongoing skill development
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced settings
- Positive problem-solving mindset
- Reliable transportation to downtown Fort Worth