Job Description
We are currently hosting a massive Hiring Event for dynamic Entry Level Call Center Representatives in New York, NY. Join a team that values your growth and rewards your hard work. Whether you are looking to start a new career or advance your professional life, this is your opportunity to shine in a supportive environment.
Why Apply?
- Competitive hourly pay starting at $16.00
- No prior experience required – full training provided
- Health, dental, and vision insurance available
- Career advancement opportunities within the company
Responsibilities
- Answer incoming customer calls and emails in a professional and courteous manner.
- Resolve customer inquiries and complaints with empathy and efficiency.
- Provide accurate information regarding products, services, and billing.
- Document all customer interactions and account updates in the CRM system.
- Collaborate with the team to meet daily and monthly performance targets.
- Identify upsell and cross-sell opportunities to enhance customer satisfaction.
Qualifications
- High school diploma or GED equivalent.
- Excellent verbal communication and active listening skills.
- Basic computer proficiency and typing speed of 35 WPM.
- Ability to work in a fast-paced, high-volume call center environment.
- Reliable internet connection and home office setup for remote roles (if applicable).
- Willingness to undergo a background check and drug screening.