Job Description
Join Oklahoma City's fastest-growing customer service team! ConnectCare Solutions is seeking passionate Call Center Representatives to deliver exceptional support experiences. We offer immediate start dates, comprehensive training, and a dynamic work environment designed for career growth. If you're a people person with strong communication skills and ready to jumpstart your career, apply today!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to enhance service delivery
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Strong verbal/written communication skills
- Ability to navigate multiple software systems simultaneously
- Resilience under pressure and problem-solving aptitude
- Flexibility to work evenings/weekends as needed